- Oranjestraat 28
- afta.aw
- info@afta.aw
- Tel: (+297) 280-0480
- We can be reached by telephone from Monday through Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 5:00 p.m. The visiting hours of the AFTA are from 9:00 a.m. to 12:00 p.m. and from 1:30 p.m. to 5:00 p.m.
Contact
How can
we help you?
How can
we help you?
Submit your tip-off to the AFTA
Do you think that an undertaking is not playing by the rules? And does it involve rules monitored by the AFTA? Do you suspect that your competitors conclude price-fixing agreements? Or is an undertaking abusing its dominant position? Any information can help us identify and stop violations. So please contact us using the form below. This form allows you to submit a tip-off or notify a possible violation to us.
Complaint about the AFTA
When you complete and submit this complaint form, the complaints coordinator of the AFTA will automatically receive your complaint. The complaints coordinator will send you an acknowledgement of receipt of the complaint by e-mail within five business days after receipt. Within four weeks after submission of the complaint, the complaints coordinator will inform you in writing of the handling of the complaint.
Please provide a brief and factual description of your complaint. A complaint may concern:
- dissatisfaction with the conduct or any omission of the AFTA as an organization;
- dissatisfaction with the conduct or any omission of an employee of the AFTA. If the complaint concerns the manner in which an employee of the AFTA functioned or acted in a particular case, please provide the name of that employee.
Please attach copies of relevant documents pertaining to your complaint.
Disclaimer
The AFTA does not assume liability for damages related to the use of this website, or the temporary inability to consult this website. The AFTA is not responsible for the content of websites referred to, or that refer to this website. Nor is the AFTA responsible for damages of any kind related to risks associated with sending messages electronically.
Copyright
Certain Aruban government publications are not subject to copyright: laws, regulations, judicial decisions and administrative decisions. Other government publications are not public domain in Aruba, and may be protected by copyright. However, the work may be copied and published, unless it is clearly stated on the work that copyright is reserved. This applies, among other things, to the logo. The AFTA reserves the copyright on the logo, and therefore, has the exclusive right to its logo. The AFTA does not give permission for the use of its logo by third parties, because this could give the impression of a quality mark.